YOU ACKNOWLEDGE AND AGREE THAT YOUR RECURRING ORDER WILL AUTOMATICALLY RENEW FOR SHIPMENT ON THE SCHEDULE YOU HAVE SELECTED UNLESS YOU CANCEL IT OR WE SUSPEND OR TERMINATE IT IN ACCORDANCE WITH THESE TERMS.
You are required to create an account in order to purchase a recurring order.
When you select to receive shipments of recurring orders, you will have the opportunity to choose (a) the products to be shipped and (b) the frequency of each shipment and associated payment.
We will automatically ship your recurring order on the schedule you select and charge your payment method unless we or you cancel shipment of your recurring order in accordance with these Terms.
You will receive an email from us about 10 days in advance of each order shipping letting you know that you will be charged for your next order. We charge your payment about 5 days before your next shipping date. We will charge your payment method for the applicable recurring cost for the product(s) you ordered plus any shipping and handling costs and sales or similar taxes that may be charged with your recurring order. You authorize this recurring charge by agreeing to the automatic shipment of your recurring order on the schedule selected by you at the time your order was placed until canceled by you or us.
To avoid being charged, you must cancel your recurring order prior to the date when you are to be charged for your next order. You may cancel your recurring order at any time online by managing your account at toothbrushexpress.com (My Account) ***add specifics***, or by emailing us at [email protected]
If you cancel your recurring order before your first order ships, your first order may or may not be cancelled and related amounts paid may or may not be refunded to you, depending on factors including the status of your order in our shipping process. Orders may not be canceled after they have shipped. You will be notified at the time of cancellation if any of your charged orders will not be cancelled and refunded.
You understand that we will continue to bill your payment method on a recurring basis based on the product(s) and shipping frequency you selected until you cancel. We do not accept any responsibility or offer refunds for subsequent recurring shipments if you have failed to cancel your recurring order before your next shipment’s payment date.
You cannot pause or modify a recurring order. Once placed, a recurring order may only be canceled. If you want to pause deliveries, skip a delivery, modify the delivery schedule or modify the products ordered, you must cancel your recurring order and place a new order.
If a product you ordered is temporarily unavailable at the time it is to be shipped, we will email you to let you know of the expected delay. If a product is no longer available because it has been discontinued or for any other reason, we may either cancel your recurring order or email you to suggest a substitute product.
We may cancel your recurring order at any time if you do not make any payment to us when it is due. We reserve the right to not ship any products to you unless your payment for those products has cleared.
We may also cancel your recurring order at any time if: (a) you do not, within a reasonable time of us asking for it, provide us with information that is necessary for us to provide the product(s), for example, your full and correct shipping address including any unit, apartment, lot or suite numbers; (b) you do not, within a reasonable time, allow us to deliver the product(s) to you; or (c) we suspect that a purchase was fraudulently made or an account was fraudulently set up.