Cancel a Subscription
You may cancel a subscription at any time online by managing your account at toothbrushexpress.com (My Account), or by emailing us at [email protected]
To avoid being charged for placed orders that you no longer wish to receive in the event of a subscription cancellation, you must cancel prior to the date when you are to be charged for your next order, which is emailed to you 10 days in advance of each delivery. The charge is typically 5 or 6 days before your expected delivery, depending on your specified deadline, but can vary depending on shipping length/distance and other factors.
If you cancel a subscription before receiving your first order, your first order may or may not be cancelled and related amounts paid may or may not be refunded to you, depending on factors including the status of your order in our shipping process. You will be notified at the time of cancel if any of your charged orders will be cancelled and refunded, To confirm, email us at [email protected].