Toothbrush Express offers a convenient Auto-Ship program, ensuring you receive your preferred oral care products at regular intervals without the hassle of reordering. However, we understand that your needs may change, and you might need to cancel this service. This guide provides clear instructions on how to cancel your Auto-Ship subscription, along with an overview of the features and benefits of our oral care products.
How to Cancel Your Auto-Ship Subscription
Canceling your Auto-Ship subscription with Toothbrush Express is straightforward:
Online Account Management:
- Log in to your account on Toothbrush Express.
- Navigate to the "My Account" section.
- Click on "View Details" next to your recurring order number.
- Select the "Cancel This Order" button to terminate the Auto-Ship.
Email Request:
- If you prefer, you can email our customer service at [email protected] to request cancellation.
Important Considerations:
- Timing: To avoid being charged for an upcoming order, ensure you cancel at least 10 days before your next scheduled shipment. You will receive an email notification about 10 days in advance of each delivery, indicating the upcoming charge and shipment date.
- First Order Cancellation: If you cancel before your first order has shipped, the cancellation and refund will depend on the current status of your order in our shipping process. You will be notified at the time of cancellation if any of your charged orders will not be canceled and refunded.
Features and Benefits of Toothbrush Express Oral Care Products
At Toothbrush Express, we are committed to providing high-quality oral care products designed to meet diverse dental needs.
1. Wide Range of Products
We offer an extensive selection of oral care items, including:
- Toothbrushes: From manual to electric options, catering to adults, children, and individuals with specific dental requirements.
- Floss: Various types such as waxed, unwaxed, woven, and dental tape to suit personal preferences and effectively clean between teeth.
- Interdental Brushes: Ideal for cleaning between teeth, especially for those with braces or wider interdental spaces.
- Tongue Cleaners: To help maintain fresh breath and reduce bacteria in the mouth.
2. Quality and Affordability
Our products are sourced from reputable brands, ensuring high quality and durability. We strive to keep our prices competitive, making excellent oral care accessible to everyone.
3. Convenience of Auto-Ship
While our Auto-Ship program is optional and can be canceled at any time, it offers significant benefits:
- Regular Deliveries: Receive your chosen products at intervals that suit your schedule, ensuring you never run out of essential oral care items.
- Customization: Select the products and delivery frequency that best meet your needs.
- Hassle-Free: Set it up once, and enjoy the convenience of automatic deliveries without the need to reorder manually.
4. Commitment to Oral Health
We understand the importance of maintaining good oral hygiene. Our products are designed to support your dental health effectively. Regular use of appropriate oral care tools can help prevent dental issues such as cavities and gum disease, contributing to overall well-being.
Conclusion
Managing your Auto-Ship subscription with Toothbrush Express is simple and flexible, allowing you to cancel at any time through your online account or by contacting our customer service. We take pride in offering a wide range of high-quality, affordable oral care products to support your dental hygiene routine. Whether you choose to utilize our Auto-Ship program or prefer to order as needed, we are here to meet your oral care needs with convenience and reliability.